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Senior Account Manager – Agency

Client Services

Greater London Permanent £40000 per annum


Our client is an agency that help brands to be more social and to be talked about by people. They help brands to get their stories to travel further and faster, building sustained relationships and advocacy as they go. They have experience across multiple sectors including Telecommunications, Travel, Retail, Media, Finance, Automotive and FMCG.

The role is to manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation.


  • Consistently developing innovative and creative ideas and solutions for client social media campaigns
  • Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
  • Developing a clear understanding of your clients’ brand(s), category and customers
  • Leading a team to deliver effective Word of Mouth activity for a range of clients and/or projects
  • Leading and owning insights and monitoring projects with the team, ensuring insights are integrated with creative and strategy development
  • Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at the agency.
  • Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
  • Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
  • Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
  • Working with Project Planners to develop effective project plans and project specification documents
  • Producing accurate costs estimates, and ensuring they are signed off by the Account Director and the client before work proceeds
  • Ensuring all billing is completed on time
  • Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
  • Assisting with the production of client reviews with senior clients
  • Overseeing and owning the overall quality of the final deliverables on projects that you manage
  • Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
  • Maintaining a central file of essential client information

To apply for the role, please click the ‘Apply’ button, alternatively please send your CV to drapp@welovesalt.com or call +44 207 928 2525

Job Reference: JO-1607-88601

Salary: £40000 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

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