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German-Speaking Customer Success Manager – Online Merchandising

eCommerce

Greater London Permanent £50000 - £60000 per annum + bonus & benefits

Customer Success Manager (German-Speaking) – Online Merchandising

The Company

An exciting pre-IPO SaaS Technology Vendor who have just received a strong round of investment in July. Their innovative technology is revolutionising the eCommerce industry through its intelligent retail analytics capabilities. An A-Player Leadership Team of retail industry veterans combined with a customer list of Tier 1 Retailers makes this company ‘one-to-watch’ this year!

The Role

Thanks to a significant new customer win, there is now an immediate opportunity for a fluent German-speaking Customer Success Manager to join the friendly team in London.

Using your experience of online merchandising/trading, the Customer Success Manager will act as a Consultant & Relationship Manager with customers to ensure they are getting best use from the technology whilst providing valuable insight on how to improve multichannel profit revenue.

You!

It’s most likely that you will bring the following skills & experience to the role:

  • Previous experience working within online retail/eCommerce and good knowledge of Digital Trading/Online Merchandising best practices
  • At ease identifying trends, patterns and anomalies to help shape site design, marketing performance and merchandising strategy
  • Analytical mind-set with practical experience of Web Analytics tools such as Google Analytics, Coremetrics, Omniture, Webtrends
  • A relationship builder: excellent client-facing skills with the ability to build trusted relationships
  • Desire to work for a fast-paced dynamic tech start-up!
  • Fluency in written & spoken German

To be considered for this fantastic opportunity, please send your CV to garnison@welovesalt.com in the first instance.

Job Reference: GZA83421

Salary: £50000 - £60000 per annum + bonus & benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

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