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Head of Online Trading


Greater London Permanent £60000.00 - £65000.00 per annum + benefits

Our client are a leading luxury retailer with a global online presence and an award winning website. Due to growth within their team they are now looking for a Head of Online Trading to both strategically develop their global trade but to also nurture and established and talented team.

The role will oversee the features, navigation, functionality and product on the website across all devices including web and mobile with the aim to maximise sales conversion through optimisation and on site customer experience.


  • Lead the product marketing and on site trading strategy, giving direction to the team
  • Trade the homepage and all promotional content areas on the website, leading and managing seasonal landing page campaigns, i.e. Christmas
  • Continuously trade the site to maximise sales, identifying opportunities to drive sales
  • Approve the KPIs Gross sales, AOV, visitors and conversion within the budget process
  • Influence and advise on the ecommerce roadmap
  • Work with technology to be the lead business stakeholder for the re-platform of our website merchandising systems, through integration with IBM Web Sphere Commerce
  • Provide daily trading updates, leading any onsite initiatives to drive additional traffic & sales
  • Take a lead in strategic seasonal planning to align activity and product with trade forecast
  • Ensure maximum product exposure across the website and all marketing channels, ensuring featured products and messaging match marketing direction and inventory
  • Oversee AB tests, working closely with the tech team to ensure alignment with business goals
  • Oversee site reporting, ensuring feedback on success and failures is fed back to other teams
  • Ensure ‘Business as usual’ processes are smooth across teams, paying particular attention to product and content updates
  • Ensure extensive site checks are carried by the team regularly with errors quickly resolved
  • Oversee the recruitment, training and coaching of all team members, closely monitoring and benchmarking team members performance against objectives and competencies
  • Lead with authority and set a good example for work ethic, time management and performance expectations

Essential Skills & Requirements:

  • Strong knowledge of luxury fashion brands and visual merchandising
  • Proven track record of reaching sales targets, improving processes and managing multiple tasks to tight deadlines
  • Strong financial, analytical excel skills gained in a retail merchandising environment
  • Highly computer literate, with good knowledge of website systems, CMS and analytics tools
  • Experience trading across multiple devices skills
  • Flexible, proactive and open to change
  • Strategic yet innovative approach, leading with a strong vision

Job Reference: JO-1607-88564

Salary: £60000.00 - £65000.00 per annum + benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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