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CRM Insights Manager

Insights & CRM

Greater London Permanent £40000 - £52000 per annum

CRM Insights Manager – Fashion Retailer – 12month FTC


Reporting into the Head of Analytics, this incredible retailer are looking for a CRM Insight Manager to lead a team of experienced analyst to drive customer insight forward in the business. You will also be a key player in supporting the delivery of their global customer strategy.

This is a world-renowned retailer brand, established internationally. Performing incredibly well, you will have the opportunity to make a significant different in the Analytics team and produce tangible results.

CRM Insights Manager Responsibilities

  • Stakeholder Management, it is essential to clearly communicate with a variety of senior stakeholders
  • Championing CRM analytics, using customer insights from the marketing team and other functions of the business
  • Using their data rich environment, you will make key decisions about their CRM and customer insight campaigns
  • Trough customer insights you will be expected to make precise actions as a result of the insights, focusing on measurements and key areas where improvements can be made
  • A key responsibility will be motivating, managing and supervising your team members

CRM Analytics Experience

  • Ideally 4-7 years of experience in customer insights and analytics
  • Ability to demonstrate your expertise and provide thought leadership within CRM and Analytics
  • Proven track record of high level decision making skills, and experience of managing teams
  • Time management and project management skills is essential, with an ability to keep calm under pressure.
  • Ideally educated to degree level, or equivalent with strong analytical skills
  • Experience using SQL and other data tools

If you would like to find out more about this fantastic opportunity, please send your CV to jmann@welovesalt.com

Job Reference: JM-1711-128944

Salary: £40000 - £52000 per annum

Salary per: Annum

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