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CRM & Loyalty Consultant – London

Insights & CRM

Greater London Permanent £55000 - £85000 per annum

CRM & Loyalty Consultant – London (£55,000 – £85,000)

A leading Management Consultancy are looking for a CRM & Loyalty professional to advise their Retail clients. Ideally you will come from Retail/ ecommerce background with experience in developing CRM strategies, running a loyalty program and enhancing email marketing communications (SMS, Push).

Joining a growing CRM function and well known consultancy, you will have the chance to work on fantastic accounts, see real returns and have the internal growth available to achieve your career ambitions.

CRM & Loyalty Manager Responsibilities

  • Inspire clients on how to optimise their customer value propositions across all channels
  • Deliver and manage multi-channel direct marketing processes and technologies which enable CRM & Loyalty, helping retailers to define customer strategy
  • Understand and advise on key customer journeys to optimise acquisition and retention
  • Analyse current CRM campaigns and advise ways to increase return
  • Champion all things CRM & Loyalty

CRM & Loyalty Manager skills & experience

  • Passion for CRM (Email, loyalty, segmentation, customer journeys)
  • Experience in using multiple CRM & ESP systems
  • Experience presenting into senior level stakeholders
  • Ideally coming from a Retail/ Consulting background
  • Data driven and analytical mindset
  • Ideally degree educated in relevant subject

Due to the nature of consulting, there may be travel required – however this would mostly be UK based.

Job Reference: JO-1706-124259

Salary: £55000 - £85000 per annum

Salary per: Annum

Job Duration:

Job Start Date:

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