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CRM Manager – Online Retailer

Insights & CRM

City of London Permanent £38000 - £48000 per annum + Bonus + Benefits

CRM Manager – Online Retailer – London

A successful start-up that has developed into the UK’s leading online retail business are looking for a CRM Manager to join their growing marketing team. Joining this fast paced, entrepreneurial business you will be responsible for managing a CRM Executive whilst developing the CRM contact strategy across multiple channels.

Ideally you come from a strong Email/ CRM retail background. This position will remain hands on in all aspects of CRM and Email marketing – you will also be required to support the international CRM team with specific campaigns when required.

CRM Manager Responsibilities

  • Support the Head of CRM to drive strategy across CRM channels (Email, DM, SMS)
  • Manage a CRM Executive and ensure that campaigns are fit for purpose and executed correctly
  • Manage the analysis of campaigns to provide insight
  • Ensure the ESP is optimised
  • Own the Social Media campaigns and the costings
  • Work closely with the international CRM team and support on ad hoc projects when required

CRM Manager Requirements

  • Educated to degree level
  • Data driven CRM Manager with campaign analysis experience
  • Track record of managing CRM campaigns through digital channels
  • Experience of using HTML is ideal with SQL being beneficial
  • Ideally coming from a retail background, however this is not essential
  • Experience working with ESP tool

If you are looking for your next step within a fantastic CRM team and are confident you have the skills listed above – then get in touch!

Job Reference: JO-1608-89374

Salary: £38000 - £48000 per annum + Bonus + Benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

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