Customer Insight Analyst

Customer Insight Analyst

Broadcasting Network

Salary: £50,000 – £60,000 + bonus

Location: Central London/Hybrid (1-2 days in the office)

Three key takeaways from the briefing:

• Keen to progress candidates internally and upskill them.
• Great company culture, with a collaborative environment.
• Approachable hiring manager that wants to hear your ideas.

This is a fantastic opportunity to work for one of the UK’s largest broadcasters, who are going through an exciting period of growth in their on-demand service. This role sits in the Operations team within Commercial that helps to deliver an efficient ad experience on the client’s on-demand platform for advertisers, agencies and viewers.

Within the role, there’ll be elements of audience forecasting, trend analysis and identifying trends to ensure that they maximise advertising revenue for the on-demand service. The role will include detailed data analysis, and provide insight and guidance to the Commercial team to aid a smooth operational process but also to identify opportunities to grow revenue.

Candidates need to have experience and aptitude in analysing and interpreting large volumes of data and the ability to communicate findings and insight to a wide audience of stakeholders.

Key skills:

• Advanced SQL
• Confident using data visualisation tools including Power Bi, Tableau and Looker.
• Experience analysing large sets of data to gain valuable insights.
• Be a confident data story teller.