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Senior CRM Manager – £55k

Insights & CRM

Greater London Permanent £45000 - £57000 per annum + Bonus + Benefits

Senior CRM Manager – £55,000

An International Luxury Brand is looking for a highly skilled Senior CRM Manager to implement global and local CRM Strategies. This well-known brand are doing fantastically well and are growing their global presence, so this role is key to the future success. Also, once this role has been hired, they will be looking at growing the team – so a nice development opportunity!

You will work closely with Head Office teams as well as retail team to activate an impactful CRM strategy.

Job Responsibilities

  • Work closely with the Customer Insights team to analyze the campaigns and take action at a customer level to optimize campaign performance
  • Develop and deploy the CRM campaign strategy, customer life-cycle programmes, email newsletters and triggered campaigns globally
  • Analytical approach to ensure the Monthly CRM KPI reporting is accurate
  • Implementing Best Practice principles across all customer emails, developing and executing the Email test and learn plan
  • Integrate data driven segments and models into the eCRM campaigns to deliver a personalised experience

Experience Required

  • Ideally Educated to degree level
  • Experience in CRM & ESP systems
  • B2C CRM experience ideally within the Retail / Luxury sector
  • Data driven individual who likes creating engaging CRM campaigns
  • Ideally experiencing running multiple campaigns

Job Reference: JO-1709-127429

Salary: £45000 - £57000 per annum + Bonus + Benefits

Salary per: Annum

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