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Senior Client Communications Manager

Marketing & Communications

Nottinghamshire Permanent £50000.00 - £60000.00 per annum + bonus and benefits

Senior Client Communications Manager | East Midlands | Up to £60k plus bonus & bens

My client, based in the East Midlands, is a well-known information services company in who are looking for a Senior Client Communications Manager to join their dynamic team and lead the client communication function to enable effective communication throughout the customer lifecycle.

Responsibilities

  • Develop and own the strategy and processes for Client Communications for UK&I
  • Work with internal teams on channel optimisation to improve existing comms channels to effectively deliver to clients
  • Drive a programme of work to enhance client data quality for the strategic and enterprise clients
  • Lead communications on high risk/high impact IT projects, working as part of the project and programme teams as necessary
  • Build and embed a communication model, ensuring teams communicating with clients have the necessary tools, templates and guidance

Please ONLY apply if you possess the following:

  • Experience of continuous process improvement and looking for efficiencies in the way the brand communicates
  • Influencing behavioural change
  • Significant experience of achieving outstanding results within a similar comms related role
  • Experience using any of the following would be desirable; Eloqua, TeamSite, Salesforce Communities, Sharepoint and Chatter
  • Outstanding communication and influencing skills, naturally articulate and able to work with stakeholders at all levels within a large corporate organisation
  • Knowledge of change management principles

To apply for the Senior Client Communications Manager position, please click the ‘Apply’ button or email jtaylor@welovesalt.com.

Job Reference: JO-1705-123729

Salary: £50000.00 - £60000.00 per annum + bonus and benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

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