Upload CV

Customer Success Manager – SaaS Vendor

Customer Success

Greater London Permanent £35000 - £40000 per annum + 12,000 bonus

Customer Success Manager – SaaS Vendor – West London

The Company

An exciting pre-IPO SaaS Vendor with an inspirational leadership team and strong financial backing. Having just secured a new round of funding, this organisation is on a rapid growth trajectory and going from strength to strength. Their pioneering SaaS technology platform is used by an ever-expanding global list of SME, mid-market & enterprise customers.

The Role

An exciting opportunity has arisen for an energetic Customer Success Manager to join the expanding Customer Success Team in West London. This team is focused on long-term customer success, acting as customer advocates and product specialist, driving product adoption through onboarding & training whilst bridging the gap between sales, delivery & support teams.

The Candidate

The Customer Success Manager will most likely bring the following skills and experience:

  • Previous experience in a customer success or consultative account management in a SaaS environment
  • Passionate about Customer Success with a strong desire to work in a client relationship/account management role responsible for long-term customer success
  • Strategic & analytical whilst being customer-centric in everything you do with a natural ability to build trusted relationships
  • At-ease working with a diverse range of customers, customer success tools and automation in a high-volume customer environment. You may be hold relationships with up to 80 customers in your portfolio.
  • Energetic and highly-motivated individual with a strong desire to work in a dynamic tech start-up environment

To be considered for this fantastic opportunity please email your CV in the first instance to gareth.arnison@welovesalt.com

Job Reference: GZA88966

Salary: £35000 - £40000 per annum + 12,000 bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

Apply Now

Here are some related jobs

Customer Success

Senior Customer Success Manager (Team Lead) – Marketing Tech

Senior Customer Success Manager/Team Lead - SaaS Vendor - LondonThe Company An exciting pre-IPO SaaS Marketing Technology Vendor with an inspirational leadership team and strong financial backing. Already recognised as…

£45000 - £50000 per annum
Customer Success

Implementation Consultant – SaaS Social Platform – London

Senior Implementation Consultant - Social Media Management Platform - London The Company An exciting Global Marketing Technology Vendor with an inspiration leadership team. Their pioneering Social Media Management & Social…

£40000 - £50000 per annum + benefits
Customer Success

Enterprise Account Manager: DACH – Data/Customer Insight

Enterprise Account Manager: DACH - Data/Customer Insight - London The Company One of the top 50 hottest UK start-ups in the UK 2016! An innovative, rapidly-growing tech start-up within the…

£35000.00 - £45000.00 per annum + On Top Benefits
×
UK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.






Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.



Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. They also allow for social sharing through Facebook, Twitter and LinkedIn. Whose doesn’t like cookies? Unfortunately it’s not those kind of cookies we are referring to but they are there to help us understand how our site is being used and give you a better service. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK