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Technical Partner Manager

Customer Success

City of London Permanent £50000.00 - £60000.00 per annum + Bonus

Technical Partner Manager – Social Media Management Platform (SaaS) – London

The Company

A global Social Media Management Platform (SaaS), a collective of intelligent, innovative and forward-thinking individuals are looking to add to their extremely successful commercial team, in the shape of a Technical Partner Manager.

These guys are strong believers in the revolutionising of Social Media, and its ability to communicate and engage with a brands end consumers. A worldwide offering, working with some of the world’s largest corporations on their Social engagement, my client currently run out of 12 offices globally, covering the UK, US and APAC.

The Role

The successful Technical Partner Manager for this role, would be tasked on playing a critical role, working across Pre-Sales, Customer Success, Implementation and Product and Engineering. Typical responsibilities include working closely with clients on their external requirements with the platform, acting as the first point of contact for any application related projects, for the client to get the best ROI from the platform.

  • Work on the platform with external clients to build applications and solutions, to their requirements.
  • Be the point of contact for day to day issues involving clients projects that you would have overall management of.
  • Be an Evangelist!
  • Create and work towards strategic goals with the product and engineering team, whilst managing client expectations.
  • Closely measure and quantify partners successes and failures to report back to internal teams.

The Candidate

The successful Pre-Sales Engineer will possess the following skills and experience:

  • Be a tech savvy, commercial minded person.
  • Experience working closely with internal teams, whilst strategically working to external clients technical SaaS requirements.
  • Have come from a Pre-Sales, Implementation or Solutions Architect background.
  • Strong experience working on product and engineering teams, with a good understanding of API management and SDK’s.
  • Have reporting experience across key internal and external departments within SaaS.

To be considered for this fantastic opportunity, please send a copy of your CV to cknights@welovesalt.com in the first instance.

Job Reference: JO-1705-123884

Salary: £50000.00 - £60000.00 per annum + Bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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