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Technical Account Manager – Support – Client – sql – Javascript

Development

City of London Permanent £50000 - £60000 per annum + Benefits

Technical Account Manager – SQL, JavaScript, Html, client, customer, success, technical, account manager – London

My client is a worldwide leader in providing customer intelligence and delivering on-demand email, push and social campaigns featuring personalization. The mission is to provide excellence in technology and services for digital marketers.

Division: Customer Success they are looking for a ‘hands-on’ & customer-facing consultant to manage a group of customers. This important role sits within a team reporting to the VP Customer Success.

The role will be responsible for:

  • On boarding our customers onto platforms and ensuring successful integration with our clients’ systems
  • Coordinating our teams and services to ensure that the marketing services we provide for each client meets their needs
  • Proactively addressing technical queries, issues and opportunities for clients
  • Managing our communication with clients and developing our relationships with them to maximize customer satisfaction.

Responsibilities

  • Management of client on boarding, overseeing both client and internal resources
  • Technical implementation of set-up tasks. This includes, but is not limited to:

Technical Skills

  • HTML/CSS
  • Javascript
  • SQL – PL/SQL programming, queries optimization desirable
  • Experience in Shell and UNIX Scripting including large data manipulation
  • Commercially gained application development experience in any language

Soft Skills

  • Project Management skills
  • Strong proven verbal and written communication skills
  • Ability to build relationships with stakeholders
  • Ability to multi-task and prioritise work
  • Excellent organization skills
  • Self-motivated and enthusiastic

This is a perm role based in London paying £50,000 – £60,000 – please contact skelly@welovesalt.com for more info

Job Reference: TAM

Salary: £50000 - £60000 per annum + Benefits

Salary per: Annum

Job Duration:

Job Start Date: 0 - 1 month

Job Type:

Job Location:

Job Industry:

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