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3rd Line IT Support Engineer

Infrastructure

East-sussex Permanent £35000 - £45000 per annum + benefits

We are currently looking for an experienced 3rd line technical support engineer to cover the greater London and Sussex regions. This is a fantastic opportunity for those who wish to work outside of the busy city and be part of a customer focused and friendly environment with a long established history of IT services.

Please note: due to the rural surroundings you MUST hold a clean valid drivers license and have your own means of transport

The role:

– Provide 3rd Line technical support across the South East

– Ensure that escalated tickets are resolved to meet SLA

– Participate as a project resource when required

Key Skills and Requirements:

– Extensive 3rd line technical support experience

– Strong Microsoft background – Office 365, Sharepoint, Azure- Microsoft Certified

– Active Directory, MS Exchange, Message Labs, Mimecast

– Strong Network fundamentals – VLAN, LAN, WAN

– HP Switches

– Draytek, SonicWall Firewall, Secure Remote Access appliances

– Knowledge of GPO deployment and configuration

– Strong Hardware, Software and Network Troubleshooting skills

– Customer and Target focused

Continuous personal development and training provided for career progression

Please send contact info and CVs to JBalabat@welovesalt.com

Job Reference: 9898

Salary: £35000 - £45000 per annum + benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

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