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Head of IT Support

Infrastructure

Europe Permanent €50000 - €55000 per annum + benefits + bonus

We are looking for an experienced Manager/Head of IT Support to join a disruptive tech company who are revolutionising connectivity for intelligent devices and improving commerce through a unique cloud-based service/API.

The successful Head of IT Support will have experience working in a start-up environment and building a team around 1st and 2nd line support functions. They will have strong technical knowledge around IOT and telecommunications and whilst coming from a technical background themselves, will not be afraid to be “hands-on” with tasks and projects.

With the current business service being readily available across 150+ countries, this is a fantastic opportunity to join the prestigious Berlin office at this stage of growth for the company and build a support team based on your experience and network.

Key Responsibilities:

– Knowledge of telecommunications, SaaS (b2b) and/or IOT

– 1st – 2nd line support management and team lead

– Best practice for handling and organizing ticket inquiries

– Strong background in virtualization, VMware, AWS, OpenStack

– Strong background in Networks, VPN gateways, Firewalls

– Work closely with other departments including sales and marketing

For more information, please send your CV directly to JBalabat@welovesalt.com

Job Reference: 879631

Salary: €50000 - €55000 per annum + benefits + bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type:

Job Location:

Job Industry:

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