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Payments and Operations Assistant Manager


Northamptonshire Permanent £45000 - £50000 per annum + benefits

We are currently looking for an experienced Payments and Operations manager to join a long running Financial Service establishment in the East Midlands area, and be part of leading the team across various regulatory and operational requirements. You must have a strong background within payments (in particular PSD2) and possess a history of leading and supervising an operations team whilst providing continuous updates with senior stakeholders. This is a fantastic opportunity to join one of the UK’s most historic banks who believe in traditional values and putting their clients needs first.

Key Skills:

– Proven experience within payments industry

– Strong knowledge of banking procedures – compliance and derivatives (PSD2)

– Be able to communicate with senior internal and external stakeholders

– Strong leadership and delegation skills

The Role:

– Support Operations manager with daily and strategic activities

– Monitor the team and process resource levels

– Ensure customer expectations are met through quality of service

– Support recruitment and interview process

– Evaluate operational risk and processes

– Develop and maintain knowledge of systems and procedures

– Manage incident and resolution management and support internal and external client relations

– Oversee training plans

– Ensure Service Delivery is met to SLA

Please email CV’s and contact information to Jbalabat@welovesalt.com

Job Reference: 78832

Salary: £45000 - £50000 per annum + benefits

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Job Type: ,

Job Industry: ,

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