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Digital E-commerce Business Analyst, Agile, Retail

Programme & Project Management

Greater London Permanent £50000 - £55000.00 per annum + Benefits + Bonus

Digital E-commerce Business Analyst, Agile, Retail

We are seeking a Digital Business Analyst to join one of Europe’s biggest Tech Retailers.
Responsible for defining and detailing the business requirements, customer experience and business processes required for the successful development of the organization’s digital channels. Anyone with experience around the customer’s online journey would be a huge benefit to this position.


  • Responsible for defining the business requirements for web and Apps development for Customer Services
  • Responsible for gathering business requirements via interviews and cross functional workshops, creating compelling user experiences, detailed user stories, process maps and non functional requirements
  • Responsible for keeping an up to date product backlog for the digital platform, ensuring that all proposed solutions meet the business objectives and are of the necessary quality and value
  • Liaising with design and product teams, as well as 3rd parties and software developers
  • Responsible for component development using the digital platform framework
  • Contribute to UAT testing and system configuration
  • Responsible for Show and tells/demonstrations to business stakeholders and incorporating decisions/feedback into development
  • Works closely with the development and operational teams to communicate upcoming requirements and highlight any business process changes in advance.
  • The ability to work on a wide range of projects concurrently
  • Identifying eCommerce product improvements
  • The analysis of emerging technology and industry trends
  • Advises and guides product and solution best practices


  • E-commerce background
  • Digital experience
  • Customer facing Digital projects experience is a huge plus
  • Able to apply Agile principles and drive continuous, iterative delivery of customer value
  • Able to user stories backlog management in Jira / Confluence

This is a highly successful and progressive organisation which offers good career progression. The successful candidate will receive a basic salary of up to £55,000 plus a benefits package and Bonus.

Job Reference: JO-1707-125189

Salary: £50000 - £55000.00 per annum + Benefits + Bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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