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Digital Programme Manager, Ecommerce, Website, Agile Digital

Programme & Project Management

Buckinghamshire Permanent £60000.00 - £75000.00 per annum + Benefits + Bonus

Digital Programme Manager, Ecommerce, Website, Agile Digital

Looking for a Digital Programme Manager to work on to join a Leading prestigious Automotive Client. This particular role will focus on a number of digital product offerings mainly the service improvement and offerings their website have to offer.

This company is also currently going through a digital transformation to become more Agile and increase their Digital engagement.

The Role:

  • To programme manage the cross-business transformation of business processes and customer experience in the digital landscape – named Think Digital. This will enable our client network to have industry leading digital platforms, to take advantage of new digital routes to market and to maximise the opportunities created by digital technologies.
  • The programme scope encompasses online and offline integration of all customer journeys including consideration, pre-purchase, transaction and part exchange, vehicle financing, service and repair, and re-purchase.
  • The role will integrate with the Modern Retailing initiative to ensure that the digital and analogue worlds work together to deliver the best solutions for our clients customers.

Role Responsibilities:

  • Programme management and project ownership of all Digital Transformation workstreams to ensure systems developments meet requirements and are delivered to time and budget and that the business and dealer network are in a state of readiness to realise the planned benefits.
  • Management of programme governance including definition workstream, project structure and appropriate control mechanisms, risk management and reporting.
  • Coordination of stakeholder engagement across the programme including management of a robust prioritisation process for contended development or implementation resource and budget.
  • Establish a clearly understood process for capturing business requirements and as necessary coach the business owners and stakeholders in how to best ensure their goals are met through the delivery process.
  • Identify all risks to delivery or readiness through forensic examination of progress and coordinate development and implementation of robust mitigation and recovery plans where necessary
  • Organise the Think Digital programme delivery with the needs of our clients customers at its core
  • Act as the unofficial line manager for the Think Digital IS team most notably Think Digital IS Programme Manager
  • Act as the liaison for the Modern Retailing initiative to ensure consistency across digital and analogue customer journeys
  • Support the Digital Marketing Manager and Digital team in development of strategy and resultant operational plans

Experience & Skills:

  • Project or programme management qualification such as Prince2 or PMP or MSP
  • Knowledge of web design and build, ecommerce, mobile web and apps and managing 3rd agencies that look after this
  • Excellent understanding of Digital and passionate about customer experience
  • Knowledge of project/programme management techniques and tools
  • Excellent communication skills and ability to influence and negotiate at senior management level.

This is a highly successful and progressive organisation which offers good career progression. The successful candidate’s will receive a salary between £65,000 – £75,000 + Truly Fantastic Benefits + Bonus

Keywords: Digital Programme Manager, Website build, App build, digital project delivery, Planning & tracking delivery items, Project Governance, Go-to-market planning, Agency, Automotive, Ecommerce, Project Manager, Scrum, Technical Project Manager, Testing, Test, Internal software, Agile, Agency, Web applications, content management systems, software development.

Job Reference: JO-1607-88838

Salary: £60000.00 - £75000.00 per annum + Benefits + Bonus

Salary per: Annum

Job Duration:

Job Start Date: ASAP

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