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Technical Analyst & QA Manager – London – £65,000 + Bonus

Testing & Quality Assurance

Greater London Permanent £60000 - £65000 per annum + Healthy Bonus

Technical Business Analyst & QA Manager – Fintech – London – £60-65k

Our client is a large European financial Group who operate in London, Paris, Luxembourg, Germany, Italy and Spain. Their products are authorised for distribution in the UK, Ireland, France, Germany, Switzerland, Italy, Luxembourg, Belgium, Austria, Spain, the Netherlands, Sweden and Singapore.

They are looking for a technically capable and productive person for a very versatile role in a growing the Digital team. The role is in between a Technical role, a Quality Assurance role and a Business Analyst role. He/she will work in close cooperation with the Digital Operations Manager and several digital agencies on overall platform maintenance and implementation of new functionalities on the website and the platforms. He/she should be able to manage technical projects, troubleshoot the website and platforms, and manage projects and activity flows with their technical partners and all departments.

Key stakeholders in Technology, Data & Performance, Marketing, Communication and Sales departments. Externally, Development, digital, SEO, marketing automation, analytics agencies and Hosting company.

The Role:

Technical platform management and issue resolution (time spent: 40%)

  • Troubleshoot the websites and platforms from end to end.
  • Analyse problems and identify the source of the issue / possible solutions and coordinate accordingly.
  • Communicate with internal departments and agencies to resolve technical issues.
  • Respond to technical enquiries coming from within the business.
  • Manage expectations and communicate deadlines, follow up regularly, manage priorities.
  • Verify the fixes and coordinate the maintenance production deployments.
  • Identify needed improvements to the platforms & write up requirements / specifications.
  • Document procedures in a knowledge base, FAQs, etc.
  • Educate people internally about the system and its capabilities.

Quality Assurance and Implementation of new web functionalities (time spent: 60%)

  • Exploratory Testing, User Acceptance Testing of new functionalities, and non-regression testing (multi-device).
  • Discovering, reproducing and documenting bugs.
  • Quality Assurance of specifications prior to development of new functionalities.
  • Overall Quality Assurance of new functionalities post-delivery in each environment.
  • Coordination of implementation (copy, translations, dependencies with existing functionalities).
  • Participation to sprint planning with development agency.
  • Write documentation and procedures for new functionalities for internal use.

The Candidate:

  • 3 to 5+ years experience in systems management or digital experience in a highly dynamic, fast -paced growth environment
  • Knowledge in HTML, CMS, CRM operation (Salesforce is a plus), SEO, analytics, web forms, site security.
  • Somewhere in between a technical role and a customer-facing role (internal stakeholders).
  • Focus on details, quality.
  • Strong ability to multi-task.
  • Easy to onboard new technologies, new processes.
  • Strong written and verbal communication skills.
  • Experience and/or an interest in Agile methodology.
  • Experience and/or an interest in Atlassian JIRA and Confluence.
  • Experience in responsive web design.

To apply for the role, please click the ‘Apply’ button, alternatively please send your CV to Darren Rapp at drapp@welovesalt.com or call +44 207 928 2525

Job Reference: JO-1706-124108

Salary: £60000 - £65000 per annum + Healthy Bonus

Salary per: Annum

Job Duration:

Job Start Date: July 17

Apply Now

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