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Account Strategist

Digital Marketing

Kuala Lumpur Permanent Negotiable

An established global marketing technology company is expanding its business to Malaysia! Our client is on a look out for an Account Strategist to manage stakeholder relationship and to be a product custodian to the company’s wide range of martech tools! If you would love to get into a high-potential industry which gives you exposure to the combination of digital marketing and technology, this is the opportunity for you!

Why should you consider this role?

  • Exposure to the upcoming trends of marketing technology in Malaysia
  • Training and development programmes provided to equip you with industry knowledge
  • Being the pioneer of a dynamic team

What will you be doing?

  • Handling overall responsibility for managing the customer relationship
  • Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Maintaining a high level of relevant domain knowledge in order to effectively lead presentations to decision makers
  • Working with technical staff, presales and product specialists where required to address customer requirements
  • Developing and maintaining key account plans that identify opportunities to deliver value
  • Monitoring and facilitating the customer’s adoption of our technology
  • Establishing a trusted adviser relationship that works to ensure customer’s overall satisfaction with our technology
  • Proactively monitor customer activity and provide insights and solutions to the client and our internal team’s to improve outcomes
  • Strategic campaign planning to help the customers meet their objectives

What are the skill sets needed for this role?

  • Digital marketing related experience in a customer oriented position
  • Proven ability to collaborate and build strong relationships with customers
  • Accountable for results and deliverables; self-starter who works independently and proactively
  • A keen desire to help customers be successful
  • Superior project and time management skills; excellent attention to detail
  • Ability to be flexible and adapt quickly in a fast-paced, start-up environment
  • Understanding of basic web concepts and digital marketing

Sounds like the career you are looking for? Click Apply now or send your resume to aleong@welovesalt.com

Job Reference: JO-1801-130680

Salary: Negotiable

Salary per: Annum

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