Head of Customer Analytics & Artificial Intelligence (AI)

Data & Analytics

Kuala Lumpur Permanent RM216000.00 - RM252000.00 per annum

Are you keen to join one of our top players in the telecommunication industry? One of our key clients is currently looking for a Head of Customer Analytics and Artificial Intelligence (AI) to be part of their growing team.

Responsibilities:

  • You will be reporting to the Head of Analytics
  • To manage a team of 7 to 10 headcounts specializing in Chatbots & AI
  • To lead analytics efforts across marketing, customer experience and etc
  • Present and attend conferences across the board, C-levels and key stakeholders

Requirements:

  • Bachelor’s Degree in Computer Science, Statistics, Marketing, Business Administration or equivalent
  • At least 7 years of working experience
  • Strong analytical and problem solving skills
  • Willing to travel frequently
  • Strong understanding in customer experience, digitisation, retention, customer life-cycle & etc
  • Strong understanding in Artificial Intelligence
  • Must have team management experience
  • Excellent communication skills

*This is a functional role and it is open to locals and expatriates based in Malaysia

Sounds like a good opportunity for your portfolio? Click Apply now or contact zmanoharan@welovesalt.com

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-1910-154490
Salary: RM216000.00 - RM252000.00 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Data & Analytics
Job Locations: Kuala Lumpur
Job Types: Permanent

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