Learning and Development Capability Specialist

The Company

Our Client is globally recognisable FinTech, recognised as the best employer and is consistently ranked on Fortune’s “100 Best Companies to Work For” and Fortune World’s “Most Admired Software Companies” lists. Submerge yourself in their award-winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

The Role

The successful candidate will be responsible for all sales learning & development and onboarding as well as continuous training for the sales function of my client’s business.

The key responsibilities of the role include:

• Onboard new sales staff with a combined method of both on- & offline learning interventions supported by the sales Learning Management System.
• Working closely with the learning experience design team ensuring that content is up to date.
• Assist and teach instructor-led workshops, micro-learning’s or virtual sessions as needed.
• Teach both consultants and managers on effective execution of the product and process requirements, as well as coaching expertise.
• Perform side by side and remote observation of customer-facing sales consultants to gather compliance data and sales insights and use insights to provide sales coaching to drive increased sales effectiveness.
• Report on compliance metrics quarterly to local and central Sales Operations.
• Advise actions to close any gaps in new hires skills development in their 0-90 day onboarding period.
• Partner with multiple stakeholders, including local HR business partners and business managers, to certify new hire talent as sales-ready within the 90-day onboarding period.
• Attend regular meetings including global meetings (bi-weekly).

Skills Required

To be successful for this role you will need to cover the following skillset:

• Bachelor’s degree or equivalent relevant experience
• Proven capability to impact and effect people at multiple organisational levels.
• Solid assessment, prioritising and contracting skills – key stakeholder analysis and ability to set and manage expectations.
• Knowledge in identifying and managing complex group dynamics and reacting real-time to changes in content and/or process.
• Ability to think strategically in a complex environment.
• Strong written and oral communication and listening skills.

If you are interested please apply for the role via the application button or contact me at mshelest@welovesalt.com.

Salt is acting as an Employment Business in relation to this vacancy.