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Customer Success Manager

Sydney Permanent AU$70000.00 - AU$73000.00 per annum

Customer Success Manager

We have an exciting opportunity to join a rapidly growing Saas tech start-up as a customer experience specialist. The ideal candidate can convert technical laguage into simple terms. You are a sales driven individual and must be motivated to make an impact in a fast paced tech savvy enviroment. This is an incredible opportunity to get your foot in the door with a successful business that is rapidly growing. Alongside your proactive nature, you are a confident communicator and enjoy client and customer interaction and are familiar with KPI driven environments.

This is a great opportunity for someone looking to work in a dynamic work space that would see you carrying out a number of cross functional duties and learning from experienced professionals.

Responsibilities:

  • Meet KPI’s and Targets
  • Manage Inbound Leads and Opportunities
  • Convert leads into business growth opportunities and work across the entire sales cycle
  • Consult with partners and assist with product demos, problem solving etc.
  • Assist partners throughout each stage of the end to end sales cycle
  • Recognise sales opportunities and offer knowledge to clients on how to improve their processes and outcomes using the software
  • Document and track progress and relevant material through CRM

What you will bring:

  • Bachelors Degree
  • Experience in a sales/ KPI driven environment
  • Phone based support experience
  • Excellent written and verbal communication, presentation, and interpersonal skills
  • Strong sense of initiative and customer service orientation
  • Ability to adapt and achieve targets in a dynamic, fast paced working environment
  • Experience working with online marketplaces or SaaS platforms or a strong understanding of the tech start up landscape with motivation to build a career in said field.

If you are actively seeking new opportunities and interested in discussing this opportunity further, please apply to the link provided.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2106-201769
Salary: AU$70000.00 - AU$73000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Sales
Job Locations: Sydney
Job Types: Permanent
Job Skills: account management, Account Manager, customer service, Customer Success

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