Application Support Analyst

Application Support Analyst

The Company

Salt is excited to have partnered with well-established Not-for-Profit organisation based in Melbourne, who is currently seeking an Application Support Analyst to join one of their IT Operations team on a permanent basis.

The Role

As an Application Support Analyst, you will:

• Provide level 2 support application support
• Help to resolve tickets
• Identify and escalate any issues
• Liaise with third party vendors
• Create and maintain operational documentation

This is an excellent opportunity a passionate Application Support Analyst who is looking to take the next step in their career.

Key Skills and Competencies:

The successful Application Support Analyst should have the following skill set:

• Previous commercial experience in Application Support
• Proven experience across all phases of IT Service Management
• Experience in building / improved Monitoring systems (Dynatrace, Splunk, New Relic or AppDynamics etc.)
• Solid understanding of ITIL processes
• Strong problem solving and analytical skills
• Good organisational skills and the ability to prioritise your workload

If you’re interested then apply now, as we are interviewing for this role immediately! Alternatively, feel free to give me a call for a confidential call or send me an email for more details.

Jonathan Tutty

(P) 0417 485 362

(E) jtutty@welovesalt.com

Salt and all our clients are Equal Opportunities Employers

Salt is acting as an Employment Agency in relation to this vacancy.