Business Systems Support Officer

Business Systems Support Officer

Seeking a Business Systems Support Officer to come join a well-respected government organization in Perth’s inner north.

• Experienced in systems administration and support, with the flexibility to contribute to system upgrades.
• $80,000 Base + Superannuation.
• Permanent Role, Perth’s Inner North, Free Parking and Benefits.

WHAT’S ON OFFER

• Modern building / office with all the latest facilities
• Designated car spot
• Exposure to working alongside one of Perth’s most respected local organizations.
• This role will allow you to demonstrate and work across major ICT projects.
• Friendly team culture that is inclusive and allows growth and further development.
• Gym membership included.
• 9-day fortnight.

THE ROLE

You will be Reporting to the Business Systems Team Lead. As the Business Systems Support Officer you will be experienced in systems administration and support, with the flexibility to contribute to system upgrades, investigate issues and support the overall IT systems of the organisation.

This role is a steppingstone to further advance your IT career working alongside some experienced professionals in the industry. This role will see you working across various complex projects that will give you exposure to some of the latest technologies in the market.

TECHNICAL SKILLS & EXPERIENCE

• A Bachelor’s Degree in Information Systems with 3 years’ experience in the implementation and support of ERP solutions such as CRM solutions such as Salesforce.
• At least two years’ experience supporting, administering, and developing on Salesforce CRM ideally using Service Cloud, Community Cloud and Lightning Experience.
• Analytical, conceptual and research skills including the ability to solve problems in a large and complex business environment.
• Experience in systems administration and support of Business Systems within a medium to large organisation.
• Experience working in an ITIL environment will be an added advantage.
• Experience in development of Salesforce solutions will be well regarded.
• Support the preparation of test plans and coordination of User Acceptance Testing.
• Determine the root cause of issues, address those issues, and communicate to internal and external stakeholders.

We promote flexibility to balance your work and home life and ensure you achieve your career goals.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to dmann@welovesalt.com for a confidential discussion.

Salt is acting as an Employment Agency in relation to this vacancy.