Client Service Officer

The Client Service Officer is responsible for delivering high quality, consistent and timely administration services. You will typically manage a caseload at various stages of administration and a key challenge of the role is managing work outputs and competing demands/priorities to generate favourable outcomes to clients.

You will therefore possess excellent interpersonal, client service and communication skills and experience in dealing with a diverse range of clients, professionals, staff and members of the community.

It is highly desirable if the candidate has worked in legal or financial sectors. Investigative, analytical and problem solving skills are also necessary.

Any legal qualifications would be a bonus but essentials are customer service ability, clear communication skills and ability to liaise with external and internal stakeholders.

The ideal person will have:

  • Previous experience in a customer service role.
  • Proven exceptional customer service skills.
  • Exceptional written and verbal communication skills.
  • Ability to multitask to communicate across various platforms.
  • Willingness to learn and a friendly, professional attitude.
  • Ability to problem solve and troubleshoot.
  • Ability to follow procedures.
  • High attention to detail.
  • Work well within a team, as well as independently.
  • Have energy, drive and a positive, customer-first attitude to deliver results

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2206-256356
Salary:
Salary per: hour
Job Duration:
Job Start Date: 20/06/2022
Job Industries: Technology
Job Locations: Sydney
Job Types: Contract

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