Consultant, Remediation Analytics

As a Remediation Analytics Consultant in the team, you will act directly on behalf of our Customers as a contributor in a high-performance team of data engineers, data scientists and analysts, working collaboratively within cross-functional Remediation squads to support the timely resolution of Customer Remediation Events

The role

• Be an active team member of Remediation Analytics who is focussed on building a great culture that is collaborative and high performing
• Support the timely analysis and remediation of customer events by:

o Understanding the priority and criticality of events, and considering this in your approach with other teams

o Orchestrating the sourcing of applicable data from different data environments and systems to be used for remediation analytics;

o Highlighting potential technology process and system changes to obtain data;

o Obtaining data to identify impacted customers and required compensation;

o Managing multiple stakeholders; and

o Ensuring technical analytics resources have the data, tools and context to effectively analyse event data.

• Develop and maintain important documentation that describes the remediation event and the systems,
• Coordinate analytical output of the team to socialise with event owners and business SMEs, maintain a strong relationship with these stakeholders;
• Provide input from a data perspective into the event triage and prioritisation of the scheduling of the event remediation work;
• Contribute to management of remediation events inclusive of resource management, timelines, deliverables and project management for remediation analytics
• Risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance.

About you

Ideally, you will be able to demonstrate the following experience and competencies:

• Knowledge of core data principles such as Data Science, Engineering, Analysis and Visualisation
• Knowledge of typical data sourcing / ETL requirement gathering, planning, risks, issues, and the presentation, communication, and treatment of these
• Agile Project Management including typical ceremonies and tools is highly regarded
• Knowledge of Banking regulatory and compliance requirements (e.g. BCoP, NCCP, ASIC) is preferred

Salt is acting as an Employment Agency in relation to this vacancy.