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Customer Experience Specialist
This business, a SaaS-Enabled marketplace booking platform that is revolutionising a $6.2 trillion-dollar global industry, is looking to expand their presence in Australia with a Customer Experience Specialist.
This business is a global start-up who is contemporary, inventive, and ambitious with multiple established and high performing offices across the globe.
They have a multi award-winning high-traffic booking platform powered by a very powerful suite of SaaS business tools. These tools act as a complete solution for their customers to manage and grow their business by helping increase sales and engagement with their customer base.
They have quickly become a game changing industry leader with users in over 130 countries. They are trusted by millions of customers who transact millions of appointment bookings monthly with tens of thousands of businesses worldwide.
This role is targeted towards candidates who have a background in B2B SaaS, have excellent inbound customer support/ communication experience and skills across email, telephone and social. In addition, you will be detail oriented, can prioritise workloads effectively, have a strong work ethic, so not just doing the minimum, and a natural desire and passion to ensure great customer experiences and ultra-customer service.
What you will do
What you will bring
If you are actively seeking new opportunities and have the necessary experience, please apply to the link provided.
Salt is acting as an Employment Agency in relation to this vacancy.
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