Join a high-performing 3rd level support engineering team within the Identity space.
This is an integral role within the support team that will manage the infrastructure and applications in production.
Key responsibilities:
Servicing of colleagues requests for access and identity
24/7 support on rotation with additional compensation
First point of contact for issues in production – Triage these appropriately
Design inputs for enhancements for the Identity Management system, both functional and operational
Development, testing and deployment support for the IDAM system
Provide infrastructure and operational support for the IDAM system
Continuously improve the functionality, operation, performance, and capacity of the IDAM system using all possible methods including automation, process re-engineering and robotics
Design, build and deploy SailPoint IdentityIQ solutions to meet the requirements provided by project teams and others
Perform technical problem diagnosis and use technical expertise to determine options and solutions for defects, issues and improvements in the Identity Management System and related customisations and subsystems
Key skills:
We are looking for a range of skills and experience here and someone can bring strong skills in one area and not so much in others as long as they have drive and passion to learn on the job.
The team offer skills in:
Experience in an AWS/ Linux / Tomcat / Windows environment
Deep Skills and Experience using JENKINS to automate Infrastructure build and application deployment tasks
Experience building and maintaining AWS infrastructure and setting up monitoring, auto scaling and auto healing techniques
Experience using DevOps tools Jenkins, Artifactory and GIT for deployment and source code management
Deep skills and experience with RDS and database programming
Deep skills and experience with python and exposure and understanding of BeanShell programming
Experience with PowerShell scripting
Experience and knowledge of the identity and access management domain
Operational skills and experience supporting the Identity Management system preference Sailpoint IdentityIQ system
Exposure with the design of identity and access management solutions using the Sailpoint IdentityIQ product
Experience with the IQ Governance module and Lifecycle Manager module
Experience with packaging IQ changes for deployments using SailPoint SSB framework
Salt is acting as an Employment Agency in relation to this vacancy.