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The Service Desk Analyst ensures the continuous and smooth operation of the technology infrastructure, desktop, and network levels. This will cover all software, hardware, voice, and data communications.
The role provides a central point of contact for all business users to report problems and make requests for IT services and works to solve the issues in the first call to ensure that all business users are able to access the appropriate IT systems and services in line with agreed Service levels and IT security policies.
Minimum Requirements for the role:
Salt is acting as an Employment Agency in relation to this vacancy.
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