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Sr.Tech Support Engineer

Sydney Contract / 12 Months AU$65 - AU$69 per day + including super

Hiring !! Sr.Tech Support Engineer

  • Offering $69 per hour including super
  • Hybrid work arrangements
  • 12 months contract with possibility of extension / permanency

The Company:

A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows.

Job Responsibilities:

  • 3+ years providing customer facing technical support (Web based products or e-commerce preferred)
  • Demonstrated ability to troubleshoot difficult technical issues
  • Any bi-directional, automated integration between two systems
  • Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies
  • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Experience with relational databases such as MySQL/Oracle, includes effectively querying tables, indexing, managing data/data manipulation and proven demonstrable ability to tune SQL queries
  • Linux and/or UNIX / Microsoft server experience
  • Strong Familiarity and good experience with Eclipse IDE and code debugging

Skills:

  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Experience troubleshooting and optimising web application performance
  • Previous experience in software development(or) software consulting
  • Experience supporting and troubleshooting e-commerce applications with catalogue, shopping cart, merchandising and payment handling is highly desirable.
  • Experience providing SaaS support is desirable

Education:

Bachelor’s Degree in Computer Science (or related technical degree) or 3+ years of related experience within technical support or software coding environment.

Shift timing : 7am to 4pm, Five Days a week

Location: Sydney

Please note: You must have Full Working Rights, OR be an Australian Permanent Resident, or Citizen to be considered for this role.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or can share your resume at rsharma@welovesalt.com for a confidential discussion.

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2303-332394
Salary: AU$65 - AU$69 per day + including super
Salary per: day
Job Duration: 12 Months
Job Start Date: ASAP
Job Location:
Job Industry:
Job Industries: Technology
Job Locations: Sydney
Job Types: Contract
Job Skills: Technical Support Engineer / Application Support Engineer

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