Client Experience Manager (6-month Contract)

Hong Kong Contract / 6 Months HK$45000 - HK$55000 per month

Job Description:

Our Client is a global investment management client, who is hiring a professional to join its Client Experience Management team to provide the first line of operational / business liaison service, & support for its institutional clients.

Responsibilities:

  • Own the overall operational client service experience, in partnership with Client Businesses, throughout the client life-cycle
  • Provide a bridge between the Client Businesses, and local, regional and global operational teams
  • Improve the quality of the client service experience and engage the operational resources of the firm to meet clients’ needs
  • Demonstrate risk awareness and focus on delivering an appropriate operational control framework, including management of dashboard, review and validation of monthly metrics, etc.
  • Engage the operational resources of the firm to meet clients’ needs and sustain the highest service level standard

Requirements:

  • 5 years or relevant working experience
  • Experience in managing client portfolios, dealing with clients and associated operational risk matters
  • Ability to develop strong collaborative working relationships with key Client Business and operations stakeholders
  • Ability to analyse, synthesise and present data in an concise and easy to understand style
  • Strong communication skills, strong interpersonal skills and presentation skills in corporate levels
  • Prior experience in asset management industry with exposure to a variety of operational and client service functions
  • Strong proficiency in both English and Cantonese

Salt is acting as an Employment Business in relation to this vacancy.

Job Information

Job Reference: JO-2104-199490
Salary: HK$45000 - HK$55000 per month
Salary per: month
Job Duration: 6 Months
Job Start Date: 10/05/2021
Job Industries: Business Support
Job Locations: Hong Kong
Job Types: Contract
Job Skills: #portfoliomanagement #assetmanagement #institutionalclient

Here are some related jobs

×
HK

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.

  • Max. file size: 5 MB.
  • Hidden
  • This field is for validation purposes and should be left unchanged.

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

Contact us

  • Click here to find out more about Salt's Privacy Policy
  • This field is for validation purposes and should be left unchanged.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. Cookies are also used to help us understand how our site is being used. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.

OK