Production Support Analyst

SALT Talent Search is looking to hire a Production Support Analyst for our banking client based in Hong Kong on a rolling contract basis (12 month & renewable).

Background :

• The role is for a Production Support senior team member supporting the Market Risk Suite of Applications used in Asia. Person is required to work closely with the local ASIA risk managers, internal business teams, application development team, quality assurance team, and other technology partners (DBAs, SAs, etc) to provide the production support of market risk applications.
• Typical activities of the production support and management include but are not limited to application and batch monitoring and health check to assure system availability and stable performance, production incident management, trouble-shooting application performance issues

Responsibilities:

• Application Support and Maintenance
• Event Management (Monitoring and Alert life cycle Management)
• Business Continuity Planning and Execution
• Incident Management & Problem Management
• Known Error Management
• Service Request Management
• Release Management & Change Management
• Configuration Management

What you’ll need :

• 6+ years of relevant technology experience
• Unix & SQL
• Scripting languages such as Unix Shell scripting, Perl scripting etc.,
• Python (added advantage)
• Tableau (added advantage)
• Monitoring Tools: Exposure to Geneos ITRS, Splunk and App Dynamics

If you are keen on this opportunity, please do not wait any further.

CEI No: R1659595 / Licence No: 07C3147

Salt is acting as an Employment Business in relation to this vacancy.