CRM Manager – Medical and Beauty


Hong Kong Permanent HK$97000 - HK$960000 per annum

The Role:

  • Develop and manage the customer engagement initiatives and strategies through different digital platforms
  • Identify market opportunities through in-depth market data analysis and market intelligence
  • Help to drive CRM campaigns through omni-channel and digital channels to drive traffic in both online and offline platforms
  • Responsible for driving new customer acquisition and retention strategies
  • Hands on with consumer analytics and reporting through buying behaviour and customer segmentation
  • Lead the development of the CRM Strategies, enhance customer engagement to the platform, build a sustainable revenue stream and to ensure a steady growth on membership life value.
  • Work closely with cross team functions across Sales, Marketing and IT

The Requirements:

  • Bachelor Degree
  • 6+ years of experience in CRM management, with FMCG, Beauty or Pharmaceutical background a plus
  • Data driven and strong analytical skill-sets from different raw data and platforms
  • Excellent communications and presentation skills, be able to articulate insightful recommendations to key stakeholders
  • Strong leadership skills and entrepreneurial attitude

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2009-194559
Salary: HK$97000 - HK$960000 per annum
Salary per: annum
Job Duration:
Job Start Date:
Job Industries: Marketing
Job Locations: Hong Kong
Job Types: Permanent

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