Global Property Management Group is looking for IT Talent for its Regional Headquarters IT network support:
Responsibilities:
- Assist Head of Information Technology of Asia to develop, implement and enforce IT service standard, procedures and policies
- Responsible to provide IT service supports and technical guidance to users to ensure a smooth and efficiency operation
- Perform quality checks and verification of day-to-day batch or routine systems activities and operation
- Ensuring proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request
- System application administration support
- Leading project initiatives, identifying, analyzing requirement and work with consultant to complete the project
- Provide production system support and arrange maintenance or upgrade of application systems
- Work closely with Global IT team, China IT Team and IT vendors for ad-hoc projects / issues
- IT Inventory tracking including hardware, software, license
- Review existing or create new SOPs that will improve the overall operation of the IT services
- Provide IT training and skill transfer to office user
- Provide IT support to branch office
Requirements:
- At least 5 years working experience in MMC
- At least 8 years or above of desktop, notebook, server , network, storage, network security and infrastructure supports experience
- Hands-on experience in VM environments using VMware and SAN storage
- ERP experience preferred e.g. Oracle Enterprise One.
- Experience in IT project management
- Cloud computing experience preferred
- Experience in the following is preferred:
- IT Technical Service and Support
- Use of Service Desk management software
- Knowledgebase management
- Mobile administration and support
- Cisco Networking-Switch, Router, WIFI Controller
- Understanding of LAN/WANs and TCP/IP protocols
- Providing support for LAN based workstations, printers, and other hardware
- Remote trouble shooting programs and procedures
- Technical writing experience
Salt is acting as an Employment Agency in relation to this vacancy.
Job Information
Job Reference: JO-2208-258482
Salary: HK$360000.00 - HK$420000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: 05/09/2022
Job Location:
Job Industry:
Job Industries: Technology
Job Locations: Hong Kong
Job Types: Permanent
Job Skills: IT Support