Business Case Senior Consultant

We are looking for a strategic thinking – structured problem solving, root cause hypotheses developing candidate to join a reputable company.

Key responsibilities

Client facing project work will include, but not be limited to:

• Supporting the Business Case Manager and Business Case Lead on client facing engagements
• Defining the scoping and principles for the business case – the ‘case for change’, key metrics and success outcomes across quantitative and qualitative analysis
• Supporting opportunity identification, value targeting and prioritisation
• Assessing the top-down potential and size of the prize
• Appraising bottom-up initiatives
• Creating the financial business case – using inputs and assumptions, quantifying the ROI/payback, and securing the CAPEX required
• Ongoing tracking and monitoring of key performance indicators (KPIs) / objectives and key results (OKRs)

Internal practice development and capability build, which will include:

• Supporting the methodology and training roll-out out across core Business Transformation Consultant cohort – focusing on how to define a business case, principles to follow/typical challenges, step-by-step guide to how to create and model, and example project approaches
• Scaling up capability
• Driving commercial outcomes, by supporting dedicated community meetings, key success indicators, involvement in pipeline and ongoing monitoring of success

Skills and attributes for success

• Strategic thinking – structured problem solving, root cause hypotheses developing and story boarding to agree out approaches, insights, and next steps
• Intellectual strength, curiosity, and flexibility to navigate ambiguous client requirements, challenge the status quo, rapidly understand complex problems, and rationalise these into a workable solution
• Highly meticulous with detail, ability to manage multiple concurrent projects, and collaborate effectively across multiple teams and meet deadlines
• Strong communication and facilitation skills with ability to present evidence-based solutions succinctly and creatively
• Skills to effectively manage stakeholders both internally and externally and ability to build effective relationships
• Ability to collaborate within teams, manage small teams and own delivery of work product(s)
• Ability to work under limited supervision (self-starter) in unstructured environments
• Flexibility to travel to, and work in, other locations is essential

To qualify for the role, you must have:

• A business operational and/or financial and/or management consulting background, with experience in running technical process and quantitative analysis for financial services firms (across either Insurance, Wealth & Asset Management or Banking & Capital Markets)
• Experience of developing financial and non-financial metrics, conducting opportunity prioritisation, intake of ideas and building out roadmaps
• Some experience of baselining and designing / optimising customer channels across people, process, and technology to deploy and manage resources to deliver a winning customer experience (i.e., Sales operating model design, Marketing operating model design, and Customer Service operating model design) more effectively