Account Manager

My Client, a Digital Design agency based in Shoreditch are looking for an Account Manager with 4+ years of experience, within a Creative/Digital Agency. You will be part of the client services team and will work alongside one other AM and will report directly to the Head of Client Growth.

You’ll work with the most talented and supportive design and development teams in London and with peers and clients who genuinely care about their products. They understand the power of user-centred product design and development. You’ll also work with the lead generation team to help grow the business pipeline, land new clients, and manage client relationships from end to end.

The Role

• Service and grow the allocated accounts, deliver against revenue targets by supporting the Head of Client Growth in planning and
• Reporting on lead generation, pitching, account management and account growth activities.
• Collaboration with creative, delivery, systems integration, product strategy, business development and marketing teams.
• Must articulate the value of good strategy, research and design services to client stakeholders, with the support and mentorship of the Head of Client Growth
• Manage client relationships for strategic, creative and technical projects, with a systematic approach to account management.
• Collaborate with the project management team across all phases of the project, including planning, budgeting, concept, design, build and deliver
• Have knowledge of budgeting, forecasting, reconciliation and invoicing
• Panning and supporting in key meetings and workshops
• Brief internal project management, strategy, creative and technical teams, planning and executing written responses, and writing SOWs

You will work on the entire account lifecycle, including the inception of new initiatives within your allocated accounts, and lead the development of client relationships. You should be excited to work on real consumer products used by millions of people every day, for some of the biggest brands in the world.

Hybrid working with the option to discuss flexible working.