Account Executive

Client Services

Greater London Permanent £20000.00 - £23000.00 per annum

Overall Tasks and Responsibilities:

  • In joining as an account executive, you will become part of a team reporting into an Account Director. Gradually developing responsibility for your accounts and taking increasing ownership. The company has an informal friendly environment, coupled with a strong work ethic.
  • You will have daily contact with clients and co-ordinate the trafficking of jobs through the agency. You will also be exposed to processes within the agency and trained and developed to take on a broader role over time. There is a strong philosophy of promoting from within at the agency. As Account Executive you will be responsible for not only the trafficking but also clinical referencing support and basic account administration.
  • As with all agencies the workload varies from week to week, but hours as much as possible are 9.30 to 5.30. Time is managed through timesheet completion.
  • Reporting line will be directly through your Account Director.

Client Management

  • Know the status of the account, the brands, the client contact ‘hierarchy’
  • Demonstrates interest and knowledge of client market place, by reading press cuttings, competitor information, magazines, research papers.
  • Respond to client enquiries to agreed deadlines – ‘do what you say you’ll do, by when you say you’ll do it’.
  • Able to discuss work schedules and status knowledgeably.
  • Resolves problems personally, or knows when to seek advice.
  • Agrees realistic timeframes with clients.

Managing People

  • Prepares realistic schedules for approval / confirmation from Manager/Director
  • Checks day to day progress and chases (in-house and clients) against schedule.
  • Negotiates for Creative time (and others) to retrieve schedule, or to accommodate new/unplanned work.
  • Liaises with Director/Manager/Creative on changes to schedule.
  • Recognises the needs of different teams.


  • Writes creative briefs which are thought through and appropriate, for example; i) identify the priority issues, ii) contains focused, crystal clear, important messages iii) describes what people will do, by when, iv) do not dictate creative route.
  • Assesses creative work before referring to Manager/Director
  • Writes and distributes or files clear concise records of all contacts/enquiries, – internal, client, suppliers.
  • Ensures accurate messages are taken and delivered.
  • Initiates and organises routine traffic/status meetings.
  • Records action points and decisions from client meetings, for distribution within 48hrs of meeting.
  • Ensures schedules are completed or amended following client meetings.
  • Informs client, Manager/Director, of schedule and cost changes as and when they occur.
  • Completes weekly situation reports

Financial and Commercial

  • Is aware of individual client revenue/income budget and current performance.
  • Compiles estimates to maximise income/profitability (margin, hours, production costs etc.).
  • Commercially interested i.e. understands the impact of action/decisions on the efficiency of the agency e.g. use of couriers, changes to artwork etc.
  • Estimates are always current, reflecting the most recent client meetings, requests etc
  • Understands the impact of decisions on other departments e.g. changing priorities, resources.

Personal skills and attributes

  • Ensures trafficking is organised and efficient.
  • Checks copy, artwork meticulously against brief, against relevant regulations e.g. ABPI, PAGB.
  • Organises own time to achieve deadlines, does the right thing at the right time.
  • Clear communicator, honest and fair with colleagues.
  • Understands production processes, (what is involved, costs, timeframes).
  • Knows when to ask for help.
  • Manages confrontational situations constructively, seeks guidance when uncertain about how to proceed
  • Able to keep numerous ‘balls in the air’, exercises judgement on what needs to be done how and when, when everything is urgent.
  • Maintains clean, tidy and complete filing systems and job bags.
  • Works quickly, gets things done on time.
  • Doesn’t create crises through lack of planning or late briefing, when things are urgent colleagues are on side.
  • Identifies own training and development needs

Job Reference: JO-1802-132554

Salary: £20000.00 - £23000.00 per annum

Salary per: Annum

Job Duration:

Job Start Date: ASAP

Apply Now

Here are some related jobs

Client Services

Freelance Account/Senior Account Manager

A leading advertising client is looking to expand its client services team on a freelance basis. They're looking for a top Freelance Account Manager/Senior Account Manager to start ASAP. You…

£200 - £230 per day
Client Services

B2B, Digital Strategic Planner – Brand & Comms

My client is looking for a brilliant Planner with previous experience in a strategic role. This role will sit within the growing Planning function and will report to the Planning…

£40000.00 - £50000.00 per annum
Client Services

Account Director

A leading advertising agency is looking to expand its client services team on a permanent basis. They're looking for a top Account Director to start ASAP. You will have the…

£60000 - £61000 per annum

Upload your CV

Upload your CV and one of our consultants will be in touch with you as soon as possible.

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.

Cookie Consent×

Salt uses cookies to improve the user experience of our site. Cookies allow you to have a more enhanced journey through the site when searching for a specific job or location. They also allow for social sharing through Facebook, Twitter and LinkedIn. Whose doesn’t like cookies? Unfortunately it’s not those kind of cookies we are referring to but they are there to help us understand how our site is being used and give you a better service. You can find out more about how Salt uses cookies here. By continuing to use the Salt site you are consenting to use our cookies.