Account Manager

The Account Manager is responsible for managing the agency relationship over all UK brands/categories. They are accountable for the timely running of jobs, accurate estimating, billing, cash collection and forecasting.

This agency was founded with an entrepreneurial spirit, and with that comes an emphasis on being pro-active. This could entail developing new processes, creating efficiencies and finding new revenue streams that grow the account and help clients achieve their business objectives.

The ideal candidate for this role would be digital savvy, passionate, organised, charismatic and a fantastic team player. The job is fast paced and is it important that the Account Manager, can priotise their workload, delegate, and be comfortable working in a fast-paced environment.

The business this person will lead is a very strategic one and it is vital that the Account Manager can digest strategic initiatives and critique the creative against these, while working with and/or managing a broad selection of stakeholders and colleagues from varying different seniorities.

Key responsibilities and accountabilities

Projects

• Taking briefs, interrogating these briefs and cascading them accurately to the applicable functions (planning, strategy, creative, production)
• Presenting accurate timing plans, either alone or with a project manager and keeping the team running on time.
• Accountable for accurate inputting and management of all data relating to the jobs in Traffic Live management system.

Financial

• Reporting on operational Income for each brand, to the Content Team Leader/Account Director
• Accurate estimating of jobs and providing rigorous scopes of work
• Timely billing, cash collection and forecasting
• Hitting monthly financial targets

Client Services

• Ensuring that the client experience is as positive as possible
• An Account Manager will be expected to support in quarterly account reviews, where there will be analysis of both good and bad from the agency and the client, with solutions to improve the relationship and grow the account.
• Be regarded as a brand guardian, understanding the brand guidelines and wider digital strategy
• Having an in-depth knowledge of the brand and therefore knowing where to up-sell and add value for the client, continually educating them.