Chief Product Officer, Strategy

Key Role Outputs (KRO)

These set out what must be achieved for the post holder to be successful in the role

Key Actions

These set out how the KROs will be achieved – the activities required.

Product Strategy

• Works closely with client C Suite, to lead, articulate and set clear product strategy, objectives and roadmaps for their business
• Works closely with internal Programme and Product Directors, to set internal teams Objectives and Key Results (OKRs) aligned with clients desired outcomes
• Develop product strategies off the back of business objectives, complex data structures, research and insights
• Direct strategy and product teams at the start of projects, giving them the historical information and strategies relevant to the client
• Develop a deep understanding of the client landscape, including business strategy, data, budgeting and investment, product and delivery

Ways of Working

• Apply change and implementation management methodologies to your client to drive great success of business metric goals
• Communication and application of organisational design practices
• Work alongside a Programme and Product Director to determine the best methods, talent and organisational structures, that support achieving our clients’ growth and improvement metrics

Client Leadership

• Leads a multi-million-pound engagement at the C Suite level with our clients. Ensuring the highest quality programme outputs, and results
• Determine how best to achieve client’s goals
• Build deep client relationships and become a critical long term strategic partner
• Act as a point of contact for multiple client stakeholder relationships
• Build a wider network of client relationships
• Build cohesive working relationships with clients alternative 3rd party organisations

Product

• Direct internal and Client product teams, and support changes required, and provide ideas and business lead strategies that ensure long term results
• Leads the connection of multiple programme streams to work towards a cohesive output of work and successful outcomes.

Business Development

• Play an active role in business development within your account, sourcing new opportunities, preparing proposals and leading sales presentations
• Identify ways in which the agency can support the client in the achievement of its business and communications goals

Communication

• Managing and leading client communication
• Clearly present information to senior stakeholders
• Give constructive feedback to all stakeholders to support long term client health
• Strong negotiator

Leadership

• Thought leadership
• Solutions focused
• Strategic leadership

Self Development

• Inspire fresh thinking throughout the team using best practice and industry experience
• Attending talks and network events to gain insights and connections that will drive both the agency and yourself forward