UX Copywriter

All you lovely freelance UX Copywriters. Are you becoming free by any chance? Well I am working with a rather awesome credit score company who are looking for a freelance UX Copywriter. I have placed lots of freelancers here before and the team and clients are simply brilliant to work with : )

This role is remote and Inside IR35. They are looking for a freelance UX writer with experience translating user behaviour into great content strategy and copy. They are looking for someone who loves finding creative ways to solve design challenges and improve the customer experience – with words.

Nowhere does the importance of strong, clear, consistent messaging matter more than when you are faced with difficult financial decisions. They need someone who can help us bring creativity and clarity to every touch-point – whether delighting with flourishes of micro-copy or breathing life into error messaging and legal disclaimers.

If you want to help people become more confident about their finances, then you have the opportunity to shape the next generation of consumer financial services that can make this happen.

You will help to define and implement content strategy, shape and guide tone of voice on new and live products, research and test copy and contribute to a positive UX writing culture.

Most of your work will be remote but you may need to occasionally visit their London office.

What you will be doing:

• Work closely with product teams to gain a deep understanding of the product or feature, especially customer pain and confusion points.
• Plan, write, edit, test and improve content like user interface microcopy, landing pages, error messages and user notifications.
• Use empathy, logic and data to inform content choices.
• Ensure that the copy meets legal, compliance and business requirements, while still being fresh and compelling.
• Collaborate with product managers and product designers to deliver compelling UX copy.
• Make use of available analytical reports to identify opportunities to improve the experience.
• Conduct concept and usability testing to validate ideas and iterate on content accordingly.
• Help colleagues to become better writers.

What you should have:

• 3+ years as a UX Writer delivering amazing digital products.
• Experience writing content for financial applications.
• Confidence in communicating, defending, and building consensus around content decisions.
• A naturally curious mindset, and a positive and imaginative approach to problem solving.
• Experience using data analysis and user research to drive content decisions.
• Solid understanding of user-centred design methods across the full design life-cycle.
• Comfortable using design tools such as Figma/ Sketch.
• Experience working with lean principles in an Agile environment.

Sound like you? Awesome drop me a line and lets start talking : )