User Researcher

The Role

We’re looking for a talented User Researcher to join our team. You’ll receive guidance and support from our ECD and Senior Strategist, and work closely with user researchers, designers, and development teams.

You’ll take an active role in research, applying both quantitative and qualitative methodologies to uncover and deliver user insights. Your work will have an important practical application as research plays a key part in the design and development strategy of the products we work on.

You are:

• An experienced user researcher with a desire to work on real consumer and B2B products
• Experienced at conducting market and competitor research and analysis, to include secondary resources including social media outputs, news articles, blog posts, research reports and white-papers
• Experienced using quantitative research methodologies, including producing surveys and handling data sets
• Experienced using qualitative research methods, including interviews, contextual inquiry, card sorting and persona or mindset creation
• Great at interpreting user insights, personas and analytics, and translating these into meaningful product strategy, for both B2B and B2C stakeholders
• Great at creating artifacts and presentations (i.e by using Keynote, Powerpoint, or collaborative tool such as Miro)
• Experienced in using collaborative tools (i.e. Trello, Miro, Milanotes or similar)
• Able to communicate and discuss research findings in an engaging manner in front of stakeholder

You’ll work with:

• Project Managers to plan and deliver successfully
• UI and UX designers, to communicate product strategy, requirements and success criteria
• Architects, Developers and QAs, to understand the technical considerations affecting product strategy
• Clients, leading them through the process and theory behind product strategy, enabling them to have thoughtful interaction with us about the things that matter

You’ll get to:

• Work with one of the most talented and supportive product design and development teams in London
• Do meaningful work that truly helps shape product experience for some of the world’s biggest organisations in broadcast, sports and beyond
• Work on projects end to end, with a key strategic role during pre-sales, pitch, kickoff, strategy and definition phases, taking ownership of product strategy and definition workstreams
• Partner with other team members to lead client workshops, identifying possibilities for strategic initiatives, including user insights, market and route-to-market analysis, as well as definition of product requirements
• Shape small and large client workshops to define and develop new and exciting product strategies
• Conduct competitive reviews to gain insights that drive innovative and differentiated experiences for our clients
• And more…

Get in touch to find out more: hdeburghmound@welovesalt.com

USER RESEARCHER

* £480-£500 pd

* Outside IR35

* 3 months rolling

* Remote flexible