Design Researcher – Service Design Agency

This is an exciting opportunity for an experienced consultant with design research capabilities, to drive and support the delivery of outstanding human-centred insight and design work in one of the best-regarded boutique Service Design Agencies in London.

Key responsibilities

You’ll play a key role in designing and delivering British and International Projects across Research, Service Design Strategy and Business Innovation.

  • Working in multidisciplinary teams to plan and execute research across all stages of the design process.
  • Sharing knowledge and skills with the rest of the team on best practice, recognising potential in the latest technology, and other trends.
  • Contributing to internal projects, writing articles and blog posts on hot topics or areas of interest, relevant to the design of products and services.
  • Inspiring co-workers and collaborating with them to produce inventive, thoughtful and relevant work.
  • Work with clients in Finance, Telecoms, Education, Government, Healthcare and Travel.

Skills and experience

  • Bachelor’s Degree (or higher) in Psychology, Human-Computer Interaction, Anthropology, Product Design, or related fields, or relevant professional experience.
  • 4+ years’ experience working in a variety of sectors with a digital focus. Working within a corporate or consulting environment would be beneficial.
  • Qual and Quant research method experience


You’d be joining a team of smart, dedicated people with a passion for User-centred design, and will work in a collaborative environment, as well as a company that looks after the wellbeing and professional development of its people:

  • Monthly wellbeing budget
  • Private healthcare
  • Gym membership
  • Annual budget for training and/or conferences

Job Information

Job Reference: JO-2106-201128
Salary per: annum
Job Duration:
Job Start Date: 05/07/2021
Job Industries: UI & UX Jobs
Job Locations: Greater London
Job Types: Permanent

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