Experience Designer – Retail / eCommerce – Up to £50,000

My client believe that the customer should be at the heart of everything they do which is why they have put digital at the centre of their vision, of being there for customers whenever, wherever and however they want and of serving more of their customers, more of the time.

Within Digital, my client are one organisation, driving brilliant experiences across all brands, operating in agile teams and working seamlessly together to make the most of the exceptional knowledge, insight and talent that we have across the Division.

As an Experience designer in the User Experience team, you will design digital concepts and solutions for new and improved products, services and propositions for customers and colleagues across the Group. This may include transactional and non-transactional websites, apps, self-service tills, loyalty propositions, as well as tools for colleagues – or new concepts, services and experience areas.

You will have previous experience as a UX or Product designer for a big brand and look forward to working in a collaborative, agile environment with cross-functional teams and stakeholders. You’ll be passionate about inclusive design and use insights and evidence to back-up your ideas.

What you need to do

• Develop imaginative and creative concepts for the group’s digital products, services and propositions
• Working in scrum with a multi-disciplined team of designers, developers and product owners, create customer-centric design concepts that are validated through user research and testing
• Use a range of inputs, including interaction, brand principles, analytics, customer feedback, usability testing, technology and business requirements to develop informed and logical solutions
• With support of your product team and Design Lead, consider the wider digital ecosystem and DX strategy when designing to ensure we are creating joined-up experiences
• Design in line with and contribute to the design system and style guide
• Undertake elements of research and user testing and interpret results to inform design solutions
• Work with a cross-functional team to deliver designs, user flows and journeys
• Clearly communicate your ideas and rationale to stakeholders and product teams alike

What you need to know

• Proven experience as a UX or product designer working on digital products and services
• A conceptual approach and an eye for detail
• Experience working in an agile environment alongside designers and developers
• Understanding of designing using Adobe, Sketch and prototyping with tools like InVision
• Experience with interpreting insights from user research and keen to learn more
• Experience of mobile app and responsive design
• Experience of user testing and usability testing

What you need to show

• A beautiful portfolio showcasing your UX knowledge on large brands – or the desire to work for one
• A passion for user-centred experience design, as well as an understanding of accessibility standards
• Excited by the opportunity to influence the digital creative capability
• Excellent communication skills
• Strong interest in the latest design trends and technologies
• Excellent organisational skills
• Confidence in networking and building relationships with stakeholders

To be considered for this unique role, please click “Apply” or contact me direct; dsims@welovesalt.com

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