Head of User Research

We’ve partnered with a global communications and digital firm as they build a product and design team in their new Digital Hub. As part of their transformation towards more online entertainment, streaming and connected home services, they are looking for a Head of User Research to help them better understand their current and potential customers.

The role:

• Take charge of the User Research and Insights team
• Be the voice of the customer within product and design
• Define the Research and Testing Strategy for one of the largest and most recognised companies in the country

What we’re looking for:

• Mixed methods experience in qual, quant and customer insights
• Interest and track record in Behavioural Insights
• Able to run their in-house lab and testing facilities and activities
• Commitment to accessibility in design

The role comes with a salary of £80-100,000, plus great benefits, and the chance to make a difference within a household name digital and entertainment brand.