Product Designer

This prestigious retailer is on a journey that will fundamentally change their business and how customers shop with them both today – and in the future. Their products reach millions of customers each month, and they’re working on creating the best value for them. As part of a wider Digital Product Team, they solve knotty problems to innovate and bring value for customers. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that can improve experiences of colleagues and customers, read on!

Key responsibilities:

You will be involved from the initial research and discovery stages through to ultimately shipping the product in an agile environment. Throughout this process, you will play a key role in contributing to the overall product goal.

• Uncover customer insights from both qualitative and quantitative research to put the customer at the centre of your work, and ensure their voice is heard in the product design process
• Engage others in your design thinking and process by organising and facilitating workshops and collaborative sessions to bring cross-functional teams together
• Focus on all levels of detail to create engaging experiences by building customer journey maps, detailed interaction designs and micro-interactions that support the product vision
• Create stunning interfaces for web and mobile that support customer needs and bring the brand to life.
• Prototype ideas for user research and communicating with colleagues.
• Build strong collaborative relationships inside and outside of the UX Team.
• Work with and contribute to our design system to ensure coherent and accessible experiences.

Skills and capabilities:

• Experience designing and shipping end-to-end experiences across native app and responsive web that are used by a wide range of end users
• Creating site structures and navigation for experiences that flow seamlessly
• Define the interaction design for an experience that takes into consideration the business goals, customer needs, and technical feasibility, for the best outcome.
• Visual design for interfaces and interactions across platforms, with good understanding of how colour, iconography, typography, movement and space all come together to create a brand feel and experience that is accessible, compelling and supports customers.
• Good collaboration skills both verbal and written
• Open to learning and hearing feedback on your work and own growth

About you

As an enthusiastic collaborator, you find surprising new ways to work effectively with colleagues, wherever they are based. Your passion for human-centric design is infectious, and you infuse your approach to your work with this passion. Pragmatic, you can see how an idea will support commercial goals, as well as being feasible within the boundaries of what can be achieved. Your interest in people motivate you to do your own research – be that online or in-store. Learning and personal growth keeps you up to date with design tools, industry trends, and your own effectiveness in communicating and influencing.