UX Researcher

Freelance UX Researchers. You free?

As I am working with a rather awesome Financial company who are looking for a freelance UX Researcher. I have placed lots of freelancers here before and the team and clients are so good to work with : )

Most of the work will be remote, with up to 10% from the London office a month.

They are looking for a Freelance UX Researcher who loves researching and understanding user behaviour. More than that, they need someone that gets their kicks from uncovering and sharing insights that could have a massive impact on how millions of people across the UK manage their finances.

They work in 2 week Design Sprints, at the end they have a prototype they take into Usability Testing. Much more High-End Proposition Testing and Usability Testing, so you will be working closely with the Design Team and understanding the concerns and the comprehension of the experience being designing and start to design that plan.

You’ll get to provide the product teams with insights that inspire and validate the ways they can meet the current and emerging needs of their customers. You will do so by scoping and crafting research plans, conducting or supporting research studies – all in the pursuit of helping to make our products better for our customers.

You’ll also work closely with the ResearchOps Lead to grow their research capabilities, by advising and mentoring others so that they can conduct the appropriate research. Your role will be an exciting mix of conducting and analysing research with supporting & mentoring the product teams to conduct or commission their own research.

What you will do:

• Plan and conduct qualitative or quantitative research, using a variety of methodologies such as remote and in-person depth interviews, usability testing, and surveys, to deeply understand the clients customers.
• Triangulate data from research and other sources to glean insights and actionable recommendations for their product teams.
• Work closely with cross-functional teams to identify and prioritise research questions and ensure the right research questions are being asked.
• Work closely with the ResOps Lead to drive standards to produce high quality customer insights and actionable recommendations that inform designs and priorities.
• Advise and mentor others to ensure appropriate research is being done and the best methods are being used.
• Represent the voice of their users in the product design process, including working closely with the UX and visual design teams to take your research into prototyping.

What you should have:

• Experience conducting and leading research.
• A background in anthropology, human-computer interaction (HCI), human factors, psychology, sociology, or a related field.
• You have worked in a research role at a consumer-focused company
• Applied experience with a variety of qualitative or quantitative research methodologies, including when and how to apply them during the product design & development process
• Compelling storyteller with keen abilities to clearly, concisely, and persuasively communicate findings
• Desire to do hands-on research as well as mentor others.

Sound like you? Ace! Drop me a line in that case : )