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Head of Customer Insights & Analytics
North West London
£90,000 – £110,000 basic plus bonus & bens
This is a newly formed role, this global eCommerce company have invested in Analytics significantly to better understanding their customer over the last 3 years. This role is another key hire and will be tasked with the build-out of a new Insights and Analytics team to support customer service utilising the vast amount of online data they have.
Desired experience
· Proven experience as a senior leader within Insights & Analytics from a marketing or consumer background
· Ideally from a retail eCommerce business
· Working with customer service teams is not a must but an added bonus
· Excellent communicator able to translate complex data into commercial value
· Experience building, managing and growing teams
· Technical understanding of SQL, Tableau, Python and Adobe Target
You will get
· To work for one of the most exciting digital online companies globally
· Have full autonomy on the strategic direction and growth of this team from scratch
· Clear progression opportunities and financial backing
To apply for the Head of Customer Insights & Analytics role click apply or contact Yasha on ymirsamadi@welovesalt.com
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Upload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.