B2B Community Manager

My client a fantastic modern, SaaS organisation are seeing a Community Manager. This organisation have created some fantastic software that helps and supports business globally.

I’m seeking a B2B Community Manager, who has previously worked for a similar organisation in Tech or Software to have a positive impact on their clients by growing and engaging their community even further. If you are a self-motivated skilled, community professional who is a natural relationship builder and it looking for a new challenge, please apply.

Responsibilities

• Develop and drive campaigns & client outreach designed to help keep clients in the know about what’s happening in our product, our business and across our client community
• Cultivate relationships with key customers in industry groups and partner organizations
• Identify and nurture relationships with client advocates willing to share their insights through case studies, testimonials, videos, blogs, speaking events, as well as media and analyst interviews
• Work collaboratively with advocates and our content & creative team to curate and create engaging customer stories
• Develop a deep understanding of customers across segments and personas and use this insight to help build awareness, generate demand, accelerate pipeline and increase customer engagement

You must have:

• 4+ years in B2B marketing with a SaaS background
• Demonstrative Community building and management skills
• Personal qualities – ambitious, positive outlook, high energy, great team worker. A self-starter with the capacity to work under pressure and to strict deadlines.
• Strong project management skills
• Excellent communication skills – deep curiosity, strong listener, and empathetic
• Self-starter and creative problem solver

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