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Community and CRM Manager – Community Social Platform
London/UK/Europe/Remote
£25K-£35K
Salt have partnered with an innovative community building social platform that partners with major brands in fashion, beauty, and entertainment and more.
You will be the go-to person for creating highly engaged communities for the brands through innovative content and rich conversation.
The Role:
– Responsible for all developing the communication from the client to the community.
– Responsible for attracting, engaging and retaining new customers onto the platform.
– Ensure customers are active and returning to the platform.
– Oversee the budget for recruitment of new customers.
– Keep on top of trends and advise on how best to evolve and enrich the platform.
– Strive to ensure the community and customers are happy and satisfied with the platform.
– Report and analyse data and feed back to senior members of the team.
The Person:
– Experience in digital marketing/community management ideally within FMCG.
– Proven ability with customer acquisition, engagement and retainment.
– A confident communicator and team player.
– Highly numerate and loves looking at the data!
Upload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.