Content Manager

My retail client is looking for a Content Manager to join them on site on a contracting position to join them until the end of the year. The role will be responsible for day to day monitoring and delivery of assets to deliver best in class ‘online retail merchandising,’ across their online store and online retail channels.

The role consists of producing the concept, strategy and plan for implementation to make sure customers have a consistent shopping experience with the right information to convert in whatever channel they are in. As well as being hands on in setting up the way content delivery studio works: processes and workflows.

Role Responsibilities:

• Acquire and manage asset requirements and specifications per channel
• Keep up-to-date target digital channel list for content supply
• Maintain asset plan / calendar
• Monitor competitor activities and pricing in various digital channels
• Monitor BrandView scorecard to improve content compliance score by briefing relevant team
• Monitor in-life products and make sure content quality are up to date with no broken UX, UI elements.
• Remove out-of-date content liaising with KAM (Key Account Manager)
• Manage content localisation to match local features and benefits (product specs)
• Acquire and manage asset requirements as per briefs
• Providing project plans
• Provide best in class operations processes
• Collaborate/coordinate with global SSO team
• Issues management (JIRA)

Candidate qualities:

• Should be able to take on routine daily processes
• Project management skill with passion for good design outputs
• Time management, resource management, calendar management
• Attention to detail with passion for best in class
• Understands the dynamics in online retail channels and shopping content and experience
• To have knowledge of conversion tactics in eCommerce channels
• To have strong organisational skills

Please drop me a copy of your CV to bjeffries@welovesalt.com if you’re interested OR call my direct line on 02038293343 to discuss.